As the coronavirus moves around the globe, it will dramatically reshape the economy, the labour force and the future of work. The pace of change will escalate the importance of HR’s role in organisations. As we experience titanic shifts in how we work, the technology tools we use, and where and how we work, employees are increasingly turning to their employers for guidance on how to close the skills gap in their discipline.
This is HR’s moment of truth to lead the organization in navigating the future of work and prepare workers for the next decade. The jobs described in the pages that follow are integral to the future success of CHROs, their teams and the work done to drive employee engagement.
- HR Data Detective: The HR data detective will source, sift and investigate people data from multiple sources, including human capital management and HR information system data, employee surveys, time-tracking and learning management systems, benefits portals, compensation and succession planning. The data detective will also transform unstructured information, such as employee sentiment, text, video or voice inputs, into usable data sources.
- Head of Business Behaviour: Understanding employee behaviour is a challenging and complex landscape, made easier by the widespread adoption of sensors and biometric technology in the workplace. As the head of business behaviour, you’ll be a leader within the workforce intelligence team, responsible for developing data-driven strategies on areas such as employee experience, smart workplace and cross-company collaboration.
- Algorithm Bias Auditor: An executive to lead an important new function within the compliance team, that is the algorithm bias audit (ABA). The head of ABA will lead a team that conducts a methodical and rigorous investigation into every algorithm across every business unit within the organisation.
- WFH Facilitator: The WFH facilitator must ensure that every remote employee has the technology they need to do their very best work. Evaluating, budgeting for and integrating new digital collaboration tools is one of the key responsibilities of this role.
- Gig Economy Manager: The gig economy manager (GEM) is responsible for the smooth running of our talent marketplace platform, model and culture. We’re now looking for a new GEM to join the team, someone who’s passionate about making work great for everyone. All GEMs collaborate with their teams to make recommendations for platform improvements and new feature creation.
- Workplace Environmental Architecture: The workplace environmental architect will craft a typical day in the life of a worker and propose an array of practices and daily habits that will nurture well-being in the workplace. They also need to ensure that all products used in the buildings, such as food and cleaning and office supplies, will not harm employees’ health and wellness.
- Chief Climate Response Leader: The role of the chief climate response leader is to champion the organization’s leadership position in building a sustainable strategy and communicating this to prospective candidates, employees and the general public.
- Director of Well-Being: They have to lead programs and services to build a more connected, active and meaningful employee experience through wellness practices that consider mental, physical, emotional and spiritual health. The goal of this position is to inspire a culture of open and honest communication to create a highly productive, functional and positive environment for employees.
- Human Network Analyst: The human network analyst uses artificial intelligence and data analytics to visualise and analyse human working relationships.
- Future of Work Leader: The future of work leader will drive future-of-work analysis, resourcing and thinking to enable next-generation skills to fuel our business. The individual will need to synthesize many big-picture inputs from academia, leading think tanks, industry umbrella organizations and regional, national and supra-national organisations to foresee the new roles for which we’ll need to resource, upskill, hire and drive to execute our strategy.