The HR departments of different companies are now putting in more effort to ensure a positive experience for the candidates. If the candidates come across a pleasant experience during the interview, they are more likely to recommend the company to their friends and acquaintances.
7 ways to enhance the candidate experience are
1. Frame concrete job descriptions
Your relationship with the candidates begins with the job descriptions. Have short, crisp, and relevant information in the descriptions. You can also include the basic steps, outlining the process of selection and recruitment. This will help the candidates have an idea of the interview rounds.
2. Ensure easy job applications
Make applications a one-click venture. Simplify the application process so that you get the highest number of applications during a specified time. Make sure that the company’s careers page has a short loading time and is mobile-friendly. Ensure that the instructions are clear and the application includes only the necessary steps.
3. Promote digital hiring
With digitalization spreading its roots wide and far, digital hiring is the order of the day. As a result, social media recruitment has become quite popular. Companies are keeping an eye on the different social media platforms to reach out to prospective candidates. Many companies are forsaking the traditional way of looking for the ideal candidates. Rather, they are considering social media as the primary pool of available candidates.
4. Be flexible
Video interviews have become the norm nowadays. While scheduling an interview session, consider the availability of the candidates. Ask them timings that they are comfortable with and give them a range of options to choose from. Be accessible and accommodative. When you respect the convenience of the candidates, you also end up building a better brand for your company.
5. Tell them what to expect
Inform candidates about the interview process in detail. Tell them how many rounds of interviews will be conducted, along with the skills that they will be tested on per round. Share with them a document listing the recommended topics that they are to cover for passing the interview. Also, let them know about who they would be meeting with and how long each round of interviews would continue.
6. Stay in constant touch
Clear communication is the key. Recruiters should be in constant touch with the candidates. After each round of interviews, recruiters should update the candidates about the outcome. Reaching out to the candidates, even if they are not chosen, is extremely important. This reflects that the company values and recognizes the time and effort put in by the interviewees for preparing for the interview sessions.
7. Infuse technology
Companies should ensure that they provide a mobile-friendly experience to the candidates. This includes creating a mobile-friendly career website and ensuring that all the additional resources required by the candidates are mobile-friendly. Apart from this, companies should also use resume screening software to choose the best candidates from the available pool. Organizations can also make use of technology in sending customized emails or messages to the candidates after each round of interviews.