Glenn Campbell, the Executive Director and CEO of DeakinCo opines:
“Virtualisation of work happened as an initial response to maintain continuity of the business amidst the Covid 19 pandemic, placing HR leaders at the center of the organization’s rapid transformation.”
Work from home has become an integral part of the ‘new normal’. Previously, employees had the liberty of working from home, only under certain specific circumstances. With gradual changes, almost every company is looking forward to ensuring that its employees have the option of working from home permanently.
In such a situation, the responsibility of shaping the remote work culture lies with the HR managers. But, how can the HR professionals do this?
Communicate clearly and effectively:
Communication plays a big role, especially during this age of social distancing. While employees are working from home, HR professionals need to arrange online team meetings to ensure that everyone remains on the same page and no one feels left out.
Such virtual discussions will help them to follow up on the allocated tasks, review performances, motivate the team members, and create a positive and encouraging workspace. It will allow the employees to speak out and share their views as well.
Set SMART Goals:
The foremost task of an HR manager or a recruiter should be to set up specific goals for employees and define them appropriately. By setting up SMART (Specific, Measurable, Actionable, Relevant, and Time-Bound) goals, HR professionals can inspire commitment and instill confidence among the employees.
Through this, employees can form a clear notion about what is to be done and within how much time. This also helps managers to evaluate employee performance more authentically.
Use proper technology and tools:
Investing in the right tools and technology yields good results when used in recruiting and hiring processes. Having a cloud-based CRM will enable recruiters to recruit from anywhere, anytime.
Regular online meetings and virtual events can be conducted using platforms like Google Meet, Google Hangout, Microsoft Teams, Zoom, Skype, etc. This will not only make work from home easy but also contribute towards community building.
Acknowledge and support:
Workplace recognition is what influences employees to improve their work. By acknowledging the effort and hard work that employees put in, HR professionals can act as a catalyst and boost their confidence, thereby fuelling their zeal to work even better and achieve a new goal every day.
HR personnel can also introduce fun elements to the work by introducing gamification. This will make the work more enjoyable for the employees and will also diminish boredom.
The Covid 19 pandemic has ushered in a workplace revolution. Be it tech-giants or smaller businesses, companies are shifting gears and trying to adopt new strategies for maximizing their business. During these unprecedented times, HR managers should make themselves acquainted with new methods of employee engagement and performance improvement. The role of HR managers thus becomes crucial for ensuring employee betterment and unlocking their truest potential.