It is always said that HR professionals need to be active listeners. But then, what is deep listening?
Deep listening can actually give leaders valuable insight into employee troubles and overall employee engagement within the organization.
Normally, employers should listen to their employee issues. However, sometimes employees mention that their employers are poor listeners. They don’t make time for their employees.
This has poorly affected the organization.
Thus, HR professionals should make sure that they listen to their employees in peace.
Here are some tips to be a deep listener:
Awkward Silence- Sometimes while listening we pretend to be silent. The silence actually becomes awkward for the other person. Try to fill in those voids. Provide some suggestions or tips on the topic. Rather than nodding, by simply saying a few filler dialogues to relax the employees.
Strong Connection- With the gig economy growing, it has been tough for HR managers to create a strong connection with the workers. Before listening to the employees make sure that you have created a great bond with them. This will help them trust you and share their feelings with you.
Don’t Judge- Usually, people have a habit of judging the other individual by just listening to them. Don’t do that. You are not a judge. You are just a listener. Listen to them and help them solve their problems.
By putting yourself in someone else’s shoes will really help in building your deep listening skills. Employers should make sure that all the employees are heard equally.
As said by Sharon Weil, “If I bother to listen, I can navigate by failure just as much as I can navigate by success.”